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Shipping Info

Supply Chain Import Notice:
Please add extra time for order processing and shipping, 99% of orders will ship out in 1 to 5 days. Some orders may take longer to ship out. The supply chain situation has been causing various material supply issues which we are dealing with. We are doing our very best to reduce the impact of these issues and ensure everyone gets the parts they need as quickly as possible. Thank you!

Effective Immediately: due to intermittent carrier issues, we will select the best carrier for your region or area to ensure reasonable package delivery time. We will NOT use USPS for any International delivery anymore due to constant and repeated lost packages. If a shipping quote on the website looks abnormally high for your country, please contact us by email for a shipping quote to your country.


Shipping Quotes:
The 12oClockLabs store offers a variety of cost effective shipping methods. To calculate the shipping cost for your location; simply add the products you want to your shopping cart, then enter your shipping address information in the checkout process. You do not have to pay or complete checkout to see shipping costs.

Shipping Methods:
The 12oClockLabs store offers a variety of shipping methods. All postage calculations are done in real time using the cubic dimensions and weight of the products in your cart, to provide the most accurate shipping calculation possible.
Occasionally we may change your shipping carrier, meaning your order may be shipped by a different carrier, regardless of what you selected. This is rare, but if it does happen, it is for good reason, such as we are having a problem with a specific carrier at that time.
12oClockLabs is not responsible for shipping delays due to a shipping carrier; there are no refunds just because a package is delayed in transit.
If a package
is lost during shipment, we will work with the shipping carrier to handle finding the package or submitting a claim.